Skip to content
RY

Experience

  1. 2023 — Present

    Software Engineering Manager

    Hospitality & E-Commerce Platform · India

    Leading multiple backend teams building LLM-powered internal tooling and customer-facing platform services.

    Responsibilities

    • Own technical direction and delivery across two backend engineering teams
    • Set architecture standards for new AI-assisted internal platforms
    • Partner with product and data teams to scope LLM-powered features
    • Run hiring, mentorship, and performance processes for direct reports

    Achievements

    • Shipped an internal LLM-powered platform that reduced manual support triage time by automating first-pass categorization
    • Introduced evaluation pipelines for LLM features before they reached production traffic
    • Grew two engineering teams while keeping on-call load and incident rate flat
    Ruby on RailsPythonPostgresRedisRAGAWSKubernetes

  2. 2019 — 2023

    Staff / Principal Engineer

    Payments Platform · India

    Designed and operated core ledger, reconciliation, and settlement infrastructure processing high-volume transaction flows.

    Responsibilities

    • Architected double-entry ledger and reconciliation pipelines
    • Defined idempotency and consistency guarantees across payment services
    • Led PCI-DSS compliance initiatives across the payments stack
    • Drove incident response and postmortem process for the payments org

    Achievements

    • Maintained 99.99% uptime on core payment processing infrastructure
    • Built automated reconciliation pipelines that eliminated a recurring class of manual finance ops work
    • Reduced payment-related incident MTTR through improved observability and runbooks
    Ruby on RailsGoPostgreSQLKafkagRPCPCI-DSS

  3. 2016 — 2019

    Senior Software Engineer

    Hospitality SaaS · India

    Built booking, inventory, and dynamic pricing systems, and led the migration of a monolith toward service-oriented architecture.

    Responsibilities

    • Designed booking and inventory management services
    • Implemented dynamic pricing logic for high-throughput booking flows
    • Led incremental decomposition of a Rails monolith into services
    • Mentored junior and mid-level engineers

    Achievements

    • Mentored 20+ engineers through structured pairing and code review practices
    • Led monolith-to-SOA migration without customer-facing downtime
    • Built pricing engine that handled seasonal demand spikes reliably
    Ruby on RailsMySQLRedisSidekiqElasticsearch

  4. 2013 — 2016

    Software Engineer · Full Stack

    Early Career · India

    Built full-stack web applications across Ruby, Python, and Go, and began contributing to open source Ruby tooling.

    Responsibilities

    • Developed and maintained full-stack web applications
    • Contributed to internal tooling and automation scripts
    • Started contributing to open source Ruby gems

    Achievements

    • Shipped first production Ruby gem contributions
    • Built foundational full-stack experience across multiple languages
    RubyPythonGoJavaScript